FAQ

Recyclobot is an initiative to increase the recycling rate in Australia, which is fully owned by Recyclobot Pty Ltd. It offers a $0.10 refund to users for depositing eligible containers to our Bot (Reverse Vending Machine).

A Bot is a reverse vending machine that accepts used, empty and eligible containers that provides $0.10 credits for the user to recycle. Instead of depositing money into the machine and receiving a product, the user inserts the empty container into the machine, and the machine verifies the container by scanning the barcode.

Once the container is accepted, the machine provides the user with $0.10 credits, which will be reflected in the user's Recyclobot mobile App. The machine then stores the recycled materials for processing and reuse.

Download Recyclobot mobile application and Sign up. Once signed up each user will get their unique barcode generated by our mobile app. Scan the barcode from the Recyclobot mobile app to the Bot scanner, then deposit eligible containers to earn $0.10/ Container. The $0.10 will be reflected in Recyclobot mobile application wallet as Points.

After reaching a certain threshold users can transfer their points to their registered bank account or donate them to the charity associated with Recyclobot.

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  Step 1: Press Start from the Display screen

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  Step 2: Scan the Barcode from the Mobile app to the bot barcode scanner

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  Step 3: Place the container in the conveyor one by one

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  Step 4: Once all the containers are accepted, press the rebate

By scanning the user's unique barcode in the mobile application to the bot scanner, our bot will identify the user. So once the user deposited the container their refunds will be reflected in the Recyclobot mobile app.

Our Bots are designed in such a way that is very convenient and take very less time to deposit the eligible containers. The users can get $0.10 for depositing each eligible container. Every container deposited in our Bot will be taken directly to our recycling partners to recycle. This will help reduce the landfills.

Scan the container barcode in the Recyclobot mobile application to ensure the container is registered in the Recyclobot database. If it is registered you can see the text saying “This container is eligible for a refund”. If it says “At the moment we are unable to recycle this container” then the container is not eligible for a refund.

Look for the 10c refund label printed on the plastic bottles, aluminium cans, and cardboard cartons. Scan the container barcode in the Recyclobot mobile application to ensure we accept that container. If it is not registered in our system you can submit a request to add the container to the system to accept it for a $0.10 refund. We will verify the container and add it to the system within 1-2 Business Days.

We do not accept recyclable glass bottles and containers without a barcode intact or crushed or not empty.

No, please return the empty containers uncrushed with the barcode intact.

As long as containers are empty, uncrushed with a clear label and barcode intact you can return the container either with or without a lid.

Click start from the screen and scan the barcode in the Recyclobot app to the bot barcode scanner. Once the machine identifies the customer, it will open the door to deposit. Put the empty uncrushed container in the conveyor. Once the machine identifies the bottle it will take the bottle. Keep depositing one bottle at a time into the machine.

The container should have a label with an intact barcode for the bot to identify the container to accept it. If the barcode is not intact then the bot will not accept the container even though it is recyclable.

Make sure the container is eligible for a $0.10 refund by locating the $0.10 label. Then scan the container barcode in the Recyclobot mobile application to ensure the container is registered in the Recyclobot database. If it is not registered in our database you can submit a request to add the container to the database to accept it for a $0.10 refund. We will verify the container and add it to the system within 1-2 Business Days. Once added you can deposit the containers.

Your refund will be reflected in your Recyclobot mobile application wallet as points.

After reaching a threshold you can submit a request to transfer points value to your registered bank account. Once we receive the request we will process the transfer within 3-5 business days.

Once we receive the request we will process your request. It should reflect in your bank account within 3-5 business days.

You can find your current available points in Recyclobot mobile application under the Credits.

All transactions including depositing containers, bank transfers and charity donations will be available on the credits page in Recyclobot mobile application. We also include an option to export excel data to see all your transactions.

You can submit your application by visiting our website www.recyclobot.com.au and clicking on the fundraising page. You can download the fundraising application and fill in the details and send it back to us to [email protected]. Once we receive your application we will get back to you within 3-5 business days.

A fundraising Partner is a not-for-profit organisation such as a charity, school, sports club or community organisation that has agreed with Recyclobot to be listed on the Recyclobot mobile application. Refunds from eligible containers can be donated to Donation Partners by anybody who chooses to do so.

Note: Minimum you can transfer 10 points. Points can be donated whole as 10, 20 or 50.

100% of your donations will go to your donated charity.